Wednesday, June 6, 2012

Corporate image key in business

As a person who has always loved heading aproffessional institution, i have on a number of occassions realised the importance of having smartly dressed staff to serve your clients in a dining room. When we were still at school, we were forced to put on a complete school uniform which included a navy blue/army green trouser and a short/long sleeved shirt with asweater and aneck tie but many students including your own always found excuse for being shubby.

When i completed school, i used to find students who were smart and those who were not smart and what would come to my mind was always simple;- This is how there homes/schools are! and when i started working in ahotel, i observed the importance of having staff in a full uniform. Apart from being smart and free at work, i have always observed asmile on one of my staff's face when ever he's smart-in auniform. He's very fast with identifying mistakes and taking on new challenges and while meeting customers, he has proved a niche among others

I usually give out clients assesment forms and one  day aclient made aremarkable comment anout our corporate image and he went ahead to mention it to me when i was saying good bye to him. The next time he came back, he was so happy that we had changed what he recommended to our staff because i valued his advise. One of the things that are highly neglectable is the corporate image.  Always think of how different are you from other service providers? Most restaurants prepare good food because almost the same chefs/cooks keep rotating in the same places so, nothing new they leave behind but it will be the corporate image that may force others to come to your place for an evening

One day i went to arestaurant in town and i was being served by avery shabby waitress and the only thing i could buy from them was abottle of adrink and had to change the restaurant to another place where i had seen asmart front desk person. Bottom line, the first restaurant lost money whereas the latter made extra that day because i didnt only buy food, but even the pleasant enviroment that attracted me.

So when ever you're thinking of anything to do, think about the best corporate wear for your staff then and Excel Restaurant Consultants will be there to help you identify the best for your staff.